Steam reviews have flagged endless technical issues, major server problems and other issues with No More Room in Hell 2.

PC Gamer's best mod of 2012 was Romero-inspired Source, which supports eight-player co-op. It offered a claustrophobic and intense survival experience unlike any other. The standalone sequel was in development from 2016, by the original modders. Last year, Torn Banner studio acquired them and gave them a lot more resources. No More Room in Hell 2, the sequel to the game, was released yesterday. Oh. Oh dear.

NMRiH2 has received a "mostly-negative" rating from just under 4,000 players. Some of the early reviews criticize the style and design of the game, compared to the original mod. The majority of players, however, are upset with the game's poor performance and the horde bugs that ruin the experience.

Cryptic writes that Early Access is a misnomer. "Floating heads, gibs on zombies floating, floating heads and gibs attached, buttons becoming unusable sometimes after vaulting. Massive lag spikes and server errors. Unskippable cutscenes at launch. Menu bugs.

Many reviews repeat this story. Some refer to the game as early access and others as "pre-Alpha". One wag calls it "Have More Bugs in Hell 2". There are also many complaints about the servers and networking.

Morgan Park, a PCG employee, found the same thing in his first experiences with NMRiH2, describing it as "frustratingly incomplete". "Almost everything about the preview build that I played was bad: melee impacts felt delayed and inconsistent; performance was worryingly low on my RTX2080 Super (an aging graphics card, but still above the average Steam user); several guns' animations flipped every time I pulled out the trigger; and both my matches ended prematurely because of bugs."

Torn Banner had said that the release version of the game would fix most of these bugs. However, this doesn't seem to be the case. The studio has released a statement regarding the issues. "The game remains a work in progress, and we view this week's Early Access release as just the beginning of the game's journey as a real game."

It says that it is "actively working to optimize the matchmaking across all of our servers worldwide". It also identifies several causes for bad region-matching, which results in a bad ping.

The studio also says that the cloud service provider they used did not have the capacity needed for the game in some regions. This left players in Asia and Europe on servers that "performed at about half the efficiency we targeted." It continues: "We are working on additional server improvements that should help with lag, such as slow hit reactions, zombies moving around and some animation issues."

These fixes are being tested and, if all goes according to plan, should be released overnight. Torn Banner acknowledges the general complaints of bugs and technical problems, but is focused on fixing server issues first. "We are preparing hotfixes to address a variety of gameplay and performance concerns, and we will share more details once we have more information on what players can anticipate."

Steam users are not all having a bad experience. Some seem to be enjoying the service, but they are being overshadowed by those who don't. Some complaints are not equal. Some people have complained about the $30 price tag, which is unfair since the original mod was available for free. Torn Banner wants NMRiH2 around for a decade. There's still time to fix it, but this is not a good start.