Ultimate Guide to Fix PC Freezes While Gaming Genshin Impact

Experiencing PC freezes while gaming is a frustration that can dampen the spirit of any avid gamer, especially when immersed in worlds as vast and engaging as Genshin Impact. Not only does it interrupt gameplay, but it can also signal underlying issues with your computer that need immediate attention. This problem, manifesting in various forms such as Genshin Impact crashing on startup, the game stuck on the loading screen, or the dreaded PC freezes while gaming with a buzzing sound, poses a significant challenge that requires a comprehensive solution.

This article delves into the common reasons why Genshin Impact may crash or fail to load, shedding light on why PC game crashes occur and how to troubleshoot them effectively. From quick fixes like disabling fullscreen optimizations to more advanced troubleshooting techniques, we cover a broad spectrum of solutions that cater to different levels of technical prowess. Furthermore, we will explore how to optimize your PC for improved Genshin Impact performance, ensuring a smoother gaming experience. Whether you're battling genshin impact not responding issues or pondering over why my PC keeps crashing when I play games, this guide aims to provide clear, actionable steps to enhance your gaming sessions.

Common Reasons Why Genshin Impact May Crash or Fail to Load

Identifying the root causes behind the frequent crashes or loading failures while playing Genshin Impact is crucial for a seamless gaming experience. Here are some of the most common reasons:

Minimum System Requirements Not Met

Genshin Impact, although not the most graphically demanding game, requires certain hardware specifications to run smoothly. Players should ensure their PC meets the minimum system requirements:

  • Operating System: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit
  • Processor: Intel Core i5 or equivalent
  • Memory: 8 GB RAM
  • Graphics Card: NVIDIA® GeForce® GT 1030 and higher
  • DirectX Version: 11
  • Storage: At least 30 GB of space

If these requirements are not met, the game may not perform as expected, leading to crashes or loading issues.

Outdated or Corrupted Graphics Drivers

Graphics drivers play a pivotal role in the performance of games on PCs. Outdated or corrupted graphics drivers can lead to compatibility issues with Genshin Impact, causing the game to crash. It is advisable for players to regularly check for and install graphics driver updates from their GPU manufacturers to avoid such issues.

Conflicting Programs or Services

Certain programs running in the background, especially system tuning software like Razer Synapse or MSI Afterburner, can interfere with the game's operations. These programs may consume significant system resources or conflict with the game processes, leading to crashes. Players should consider performing a clean boot to identify and resolve conflicts with such software.

Inadequate Administrative Privileges

Sometimes, Genshin Impact requires administrative privileges to access certain files and system capabilities, which are crucial for its operation. Running the game without adequate permissions can prevent it from functioning correctly. Players should try running Genshin Impact as an administrator to see if it resolves the crash issues.

By addressing these common issues, players can enhance their gaming experience and reduce the frequency of crashes and loading failures while playing Genshin Impact.

Quick Fixes for Genshin Impact Loading and Performance Issues

When encountering frequent loading and performance issues with Genshin Impact, several quick fixes can be implemented to enhance the gaming experience. These solutions are designed to address common problems that may hinder the game's performance.

Running Genshin Impact as an Administrator

One of the simplest yet effective ways to potentially resolve loading and performance issues is by running Genshin Impact as an administrator. This allows the game to access necessary system files and resources that might otherwise be restricted. To do this, right-click on the Genshin Impact shortcut and select 'Run as administrator' from the context menu.

Updating Graphics Drivers

Keeping graphics drivers up-to-date is crucial for ensuring optimal gaming performance. Outdated or corrupted drivers can cause games like Genshin Impact to crash or freeze. Players should visit the website of their graphics card manufacturer (e.g., NVIDIA, AMD) to download and install the latest drivers.

Performing a Clean Boot

Interference from other programs can affect the performance of games. Performing a clean boot on the PC can help identify if background applications are causing the game to crash or freeze. This process involves starting Windows with a minimal set of drivers and startup programs, allowing players to systematically enable programs to determine which one may be causing conflict.

Adjusting In-Game Settings for Better Performance

Adjusting the in-game settings of Genshin Impact can also lead to improved performance, especially on systems that are close to the minimum system requirements. Lowering graphic settings such as resolution, shadow quality, and visual effects can significantly enhance frame rates and reduce freezing.

By applying these quick fixes, players can address common issues that may prevent Genshin Impact from loading properly or performing optimally, leading to a more enjoyable gaming experience.

Advanced Troubleshooting Techniques

When Genshin Impact encounters persistent issues that basic troubleshooting can't resolve, advanced techniques may be required. These techniques delve deeper into system settings and game files to address more complex problems.

Verifying and Repairing Game Files

One common issue that leads to game crashes or the game getting stuck during verification is corrupted or missing game files. To address this, players should use the game launcher's built-in feature to verify and repair game files. For Genshin Impact, follow these steps:

  1. Open the Epic Games Launcher.
  2. Navigate to the library and find Genshin Impact.
  3. Right-click the game icon and select 'Manage.'
  4. Choose 'Verify' and wait for the process to complete. This action will check for missing or corrupted files and attempt to repair them automatically.

Changing the Game's Resolution or Window Mode

Performance issues in Genshin Impact can sometimes be resolved by adjusting the game’s resolution or window mode. To optimize performance:

  1. Open Genshin Impact settings.
  2. Navigate to the display settings.
  3. Set the game resolution to your monitor's native resolution or lower it to 720p to reduce strain on your GPU.
  4. Switch between full screen and windowed mode to see which offers better performance. Note that windowed mode is often more stable but may deliver slightly lower performance.

Using Another GPU If Available

For systems equipped with more than one graphics processing unit (GPU), such as a dedicated GPU alongside an integrated one, trying a different GPU can solve compatibility issues:

  1. Open the graphics settings in your system control panel.
  2. Add Genshin Impact to the list of programs in the graphics performance preference settings.
  3. Assign the game to run on the high-performance GPU instead of the integrated one.
  4. Save the changes and restart the game to see if performance improves.

Reinstalling Genshin Impact or Rolling Back Updates

If none of the above methods resolve the issues, reinstalling Genshin Impact might be necessary. Additionally, if problems began after an update, rolling back to a previous version of the game could help:

  1. Uninstall Genshin Impact via the Epic Games Launcher by selecting the uninstall option from the context menu.
  2. After uninstallation, restart your PC.
  3. Reinstall the game from the Epic Games Launcher.
  4. If rolling back, disable automatic updates in the launcher settings and install the version of the game that worked best.

By following these advanced troubleshooting techniques, players can address and resolve more complex issues that prevent Genshin Impact from running smoothly, leading to a better gaming experience.

Optimizing Your PC for Improved Genshin Impact Performance

To ensure a seamless and enjoyable experience while playing Genshin Impact, optimizing your PC's performance is crucial. This section provides detailed steps to enhance your system's capabilities, ensuring it not only meets but exceeds the recommended specifications for the game.

Before diving into optimization, verify that your PC aligns with or surpasses the recommended specs for Genshin Impact. Ideally, your system should have at least an Intel Core i7 or Ryzen 5 processor, 16GB of RAM, and a NVIDIA GeForce GTX 1060 6GB or better. Additionally, ensure your operating system is up-to-date, preferably Windows 10 or 11 64-bit, and that you have at least 30GB of free storage space. Meeting these requirements will significantly enhance the game's performance and stability.

Extending storage or upgrading hardware if necessary

If your PC does not meet the recommended specifications, consider upgrading your hardware. Increasing your RAM, upgrading to a more powerful graphics card, or expanding your storage can provide a substantial boost in performance. For storage, SSDs are preferred over HDDs as they offer faster read and write speeds, reducing game load times and improving overall responsiveness.

Regularly updating Windows and other relevant software

Keeping your operating system and drivers up-to-date is essential for optimal performance. Regular updates often include performance enhancements, bug fixes, and new features that can improve game stability and efficiency. Ensure that your graphics drivers are current, as manufacturers like NVIDIA and AMD frequently release updates that boost performance and compatibility with new games.

Monitoring for overheating and managing internal temperatures

Overheating can cause significant performance drops and damage your hardware. Monitor your PC's temperature while gaming, especially the CPU and GPU, to ensure they remain within safe operating limits. Consider improving your PC's cooling by cleaning out dust from vents and fans, or by adding additional cooling solutions such as case fans or a better CPU cooler. Managing internal temperatures not only prevents thermal throttling but also extends the lifespan of your components.

By following these steps, players can optimize their PC for a better gaming experience with Genshin Impact, reducing issues like lag, fps drops, and crashes.


Through thorough exploration and addressing the myriad reasons behind PC freezes and crashes while playing Genshin Impact, this guide has offered an array of solutions ranging from basic to advanced troubleshooting methods. By highlighting the significance of meeting minimum system requirements, updating graphics drivers, managing conflicting programs, and optimizing gaming settings, we’ve aimed to arm players with the tools needed to enhance their Genshin Impact gaming experience significantly. Additionally, deeper insights into PC optimization techniques and the importance of hardware compatibility underscore the crucial role of a well-maintained and appropriately equipped system in achieving uninterrupted gameplay.

Ultimately, the journey to resolving game crashes and optimizing your gaming setup is both continuous and evolving. While the suggestions provided herein serve as a foundational guide to mitigating common issues, the dynamic nature of software and hardware means that new challenges may arise. Hence, maintaining an ongoing commitment to system care, staying informed about the latest updates, and being open to adjusting game settings and hardware configurations as needed, can further augment your gaming sessions. Remember, the goal is not just to play but to immerize oneself fully in the expansive, breathtaking world of Genshin Impact without technical interruptions.


How Can I Prevent My Game from Freezing in Genshin Impact?

To avoid your game from freezing in Genshin Impact, it's crucial to monitor your sheer cold meter closely. Ensure you stay warm by seeking out heat sources such as torches, bonfires, or Ruin Braziers to prevent freezing to death in the game.

What Should I Do if Genshin Impact Freezes?

In case Genshin Impact freezes, the first step is not to panic. Attempt to close the game and restart it as this action can resolve minor glitches that might be causing the freeze. If the issue persists, it's advisable to check your internet connection since a poor connection can lead to freezing in games like Genshin Impact.

How Can I Resolve Freezing Issues While Gaming?

To address freezing issues while gaming, you can follow these steps:

  1. Restart your PC/Windows to refresh the system.
  2. Turn off onboard audio which can sometimes interfere with game performance.
  3. Adjust game settings to lower graphics or performance settings.
  4. Scan for viruses and malware that might be affecting your system's performance.
  5. Clear out temporary files which can clutter and slow down your system.
  6. Disable certain background tasks that are not necessary while gaming.
  7. Ensure your drivers are up to date, particularly graphics and audio drivers.
  8. Improve your internet speed, if possible, to ensure a stable online gaming experience.

What Can Be Done if Genshin Impact Is Not Responding?

If Genshin Impact is not responding, a good starting point is to follow similar troubleshooting steps as when the game freezes. This includes restarting the game, checking your internet connection, and ensuring your system meets the game's requirements. Further actions might involve updating the game or your system's drivers to the latest versions.

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